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Custom SLA
We recognize that your business may not fit one of our basic packages. So we offer a custom-level SLA that allows you to request a level of service that best fits your business model.
Need more frequent backup or monitoring? Do you have an application that may need more substantial reporting detail or frequency? Need to have a customized alert sent to you the moment a site error or downtime alert is generated? InnovaIT is pleased to work with you to define and provide the services that fit your specific business model. Please contact us for a chat about your needs, or fill out the following form to request a quote for custom service levels.
We look forward to serving you with affordable service packages that fit your business needs.
Web submission received
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Respondent_Name:
Respondent_Email:
Respondent_Phone:
Backup Frequency:
Daily
Weekly
Bi-weekly
Monthly
Other
Monitoring/Response:
ASAP
Next Day
Same Day
Six-hour
Four-hour
Two-hour
One-hour
Other
Regular Development Support:
Report:
Standard Analysis/Performance Monthly
Standard Analysis/Performance Bi-weekly
Standard Analysis/Performance Weekly
Standard Analysis/Performance Other
Other Reporting Format
Other Services Required (Specify):
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